VIP Terminal

VIP TERMINAL

Travelling has never been so stylish. Experience new heights of exclusivity, comfort and luxury with the VIP Terminal, operated by Pearl Assist.

Our warm welcome begins the moment you step out of your car. Set in a dedicated facility of 924 square meters, attached to the existing terminals, the VIP Terminal transforms Abu Dhabi International Airport into your luxurious home away from home – whether you are arriving, departing or in transit.

Relax and revitalize in the privacy of one of our seven Royal Majlis, with a fusion of Arabian and European design, equipped with state-of-the-art audio visual systems, Wi-Fi zones and a variety of other facilities. The VIP Terminal is yours to discover and enjoy.

  • The VIP Terminal facility includes
    • Separate access with convenient parking and drop-off areas.
    • Private check-in and immigration facilities with your luggage transferred directly to or from the aircraft.
    • Exclusive limousine transfers between the VIP Terminal and aircraft and vice-versa.
    • Privacy of an exquisite Royal Majlis lounge.
    • Traditional welcome with Arabic coffee and dates.
    • Delicious snacks, canapés and a prestigious range of complimentary beverages from around the world.
    • Comprehensive choice of entertainment.
    • Well-equipped business centre.
    • Dedicated smokers lounge.
    • Easy access and special assistance for guests with special needs.

VIP Terminal Services

  • When you arrive

    When you touch down at Abu Dhabi International Airport, our limousine will transport you in luxurious privacy from the aircraft to the VIP Terminal. While you relax in one of the Royal Majlis lounges and enjoy the food, refreshments and entertainment, we will take care of the airport formalities for you. Your luggage will be collected and put into your car for when you are ready to complete your journey.

  • When you depart

    Upon entering the VIP Terminal you will experience the smooth operation of the exclusive check-in and immigration services. Awaiting your flight is a pleasure here away from your departing terminal, as you relax in your Royal Majlis lounge enjoying the superb food, refreshments and entertainment. A Special Services Agent will complete all the airport formalities for you, including checking in your luggage. When it is boarding time in the relevant terminal, a private limousine will simply transfer you to the aircraft.

  • When you are in transit.

    When you arrive at Abu Dhabi International Airport, your chauffeur will greet you at the aircraft and drive you to the VIP Terminal in the privacy of a limousine. You can enjoy the tranquility of one of the Royal Majlis lounges, sampling delicious food and refreshments while we take care of all the formalities for your connecting flight. When boarding time arrives in the appropriate terminal, your chauffeur will be waiting for you to drive you to the aircraft.

Other Special Services

  • Floral Service

    If you would like to greet or bid goodbye to your family and friends, you can do it by selecting a magnificent bouquet from our range of freshly prepared flowers.

  • Limousine Service

    The Limousine Service has a team of specially chosen professional chauffeurs to take you to or from the airport. At your call, they will transfer you in privacy and luxury between the VIP Terminal and your destination in the UAE.

  • Baggage Delivery

    The Baggage delivery service enables your luggage to be conveniently transported to or from anywhere in Abu Dhabi, ensuring that your belongings are where they should be when they should be. The team will transport your luggage to and from the VIP Terminal enabling you simply to relax and enjoy your journey.

VIP Terminal Facilities

  • Relax in regal privacy

    Each one of the VIP Terminal’s seven Royal Majlis lounges provides state-of-the-art entertainment systems, library facilities, internet access and the services of a discreet and meticulous staff ready to take orders for food and beverages at the push the call button.

  • Revitalize in luxury.

    The VIP Terminal features luxuriously equipped washrooms with rain showers, beautiful mosaics, thick, opulent towels, fine toiletries and everything else necessary to restore a traveller’s vitality.

  • Fine Dining

    Delicious snacks and canapés are available, as well as the delights of the à la carte menu. Everything is freshly prepared using the finest ingredients and served in the comfort of a Royal Majlis lounge. Orders can be placed at the push of a button.

  • Beverages

    Visitors are welcomed with a taste of our Arabic coffee and dates. Thereafter there is a wide choice of various beverages - hot and cold, tea or coffee or freshly squeezed juices to suit individual tastes.

  • Business Facilities

    The VIP Terminal offers some of the best business facilities and within the luxury of personal space in a Royal Majlis. There is all the connectivity needed to send business e-mails or to keep up with family and friends.

  • Entertainment

    Each Royal Majlis is equipped with a state-of-the-art audiovisual system offering a vast choice of movies, television programmes and sports. The written word is equally abundant with the latest editions of newspapers and magazines.

  • Smokers Lounge

    Guests who enjoy the pleasures of tobacco are welcome to drop in at the Smokers’ Lounge. It is a bright, well-ventilated space where the air is continuously refreshed.

VIP Terminal Rates


Royal Majlis (Private Seating) Published Rate (AED)
Arrival For 1 - 2 Guests 2000
Additional Person 350
Departure For 1 - 2 Guests 2000
Additional Person 350
Transit For 1 - 2 Guests 3000
Additional Person 500
***Children between 0 - 2 yrs. will be complimentary. 3 yrs. and above are at adult price.
***Maximum 5 guests per booking, on the same flight.
***Maximum 8 guests per family booking (same family name),on the same flight.

Ancillary Services: Published Rate (AED)
Floral Services (Large Bouquet) 2000
Limousine Services Mussafah / Khalifa City / Fairmont Hotel / ShangriLa Hotel / Al Raha Beach / Yas Island 150
Abu Dhabi City / Mafraq 200
Jebel Ali / Dubai / Al Ain 500
Sharjah 600
Baggage Delivery (Home or Hotel) 30 per bag (minimum 50 AED)

  • Payment methods
    • Cash or Credit Card - in person at the VIP Terminal.
    • Company Credit account - to apply for an account you will require:
      • Refundable Security Deposit of AED 15,000
      • Signed Corporate Agreement with VIP Terminal Commercial Department

    Payment must be made 24 hours prior to arrival or departure otherwise your request will be automatically cancelled. Please read our Terms and Conditions here

  • Booking online

    Only credit cards issued in AGCC countries will be accepted (American Express cards are not accepted). For online booking please visit www.pearlassist.com

    Online reservations are subject to approval by our reservations team. Please contact VIP Terminal to confirm your booking on +971 2 633 2511

    Important information: A booking reference will be provided once your online reservation is confirmed. If these details are not automatically provided, please contact the VIP Terminal Team.

Our Contact details

VIP Terminal Reservations
Phone: +971 2 633 2511
Email: abudhabi@pearlassist.com

VIP Terminal Operations
Mobile: + 971 50 446 5518

VIP Terminal Manager on Duty
Mobile: + 971 55 190 7882

Read our Terms and Conditions here

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