About Us

10 reasons to fly from the Best Airport in the Middle East

At Abu Dhabi International Airport, we never stop thinking about ways to make your experience with us even better; that is why in 2012 we were voted the ‘Best Airport in the Middle East’ by Skytrax, at the World Airport Awards
It is because of the many unique products and services we offer our passengers at our airport why we believe we deserved this accolade and more importantly, why more people are choosing to fly through Abu Dhabi International Airport.
We have selected ten highlights that may make you consider making our airport part of your next journey:

  1. Speed through the fastest airport procedures in the land
    No one likes queuing at immigration and our passengers choose Abu Dhabi International Airport because they know that our airport is quicker for passport and visa processing than other neighbouring airports. 
  2. Stay connected for FREE!
    For those who must get online whilst waiting to get on their plane, we offer completely free Wi-Fi throughout all our terminals.  Why not check out our award winning mobile website via your mobile device and see how you can tailor your journey and get free flight updates via text?  And if you need to charge your phone or download a document, our internet kiosks have sockets and USB ports. To find an internet kiosk close to you, view a map of your terminal.
  3. Sit back and relax in our luxurious airport lounges
    We believe that your journey should be as stress-free as possible and so what better way to ease your travelling troubles than with lounge access?  We take pride in our airport lounges so we want all our passengers to experience the best in Arabian Hospitality.  From just AED140, you can spend up to four hours enjoying complimentary food and beverages in Al Reem Lounge or Al Dhabi Lounge, watch a movie and even have a shower.
  4. Be a VIP for a day
    If lounge access isn’t enough, why not hire the services of our Golden Class ‘Meet & Assist’ service?  Your dedicated customer service agent will meet you at the gate or curbside, speed you through check-in, accompany you through immigration and even help you carry those extra heavy bags .
  5. Freshen up!
    You don’t have to be a business class traveller to enjoy a refreshing shower at Abu Dhabi International Airport.  Just bring your own soap and towel then you can sit pretty on your onward journey after visiting one of our public showers near departure gates 32 or 37.
  6. Shop till you drop
    Boutique shopping in an airport?  Why not?  Both Terminal’s 1 and 3 showcase some of the world’s most luxurious brands in their very own stores, so you can wander down the duty-free avenue, pick up a scarf in Hermes or a trench coat in Burberry.  And if you don’t want to carry your duty-free with you, why not Fly Lighter?  Just shop, pay and fill in the collection form and a member of our duty-free team will have it ready for your return journey through the airport.
  7. Fly from the centre of the world
    From Abu Dhabi International Airport the rest of the world is only a flight away. Centrally located between East and West, we are ideally located to reach destinations over the globe; currently flying to 93 destinations in 54 countries, and growing all the time.
  8. Long transfer?
    They say that the journey is the destination.  If you have time to kill, why not explore Abu Dhabi?  From the airport you are on the very doorstep of an incredible stopover destination.  Offering truly unique cultural, historical and sporting experiences, Abu Dhabi offers a captivating holiday or business destination infused with a fascinating Middle Eastern flavour.  Follow these practical guidelines to ensure your transit time is stress-free and enjoyable”.
  9. Leave your wheels in the region’s only ‘state-of-the-art’ car park
    T3 Parking is our ultramodern, multi-storey car park conveniently located within walking distance of both Terminal 1 and Terminal 3.  Start your journey in the comfort of your own car, check available spaces using your mobile and park in the best-value secure airport parking in the region.   
  10. Don’t check-in at the airport
    We make those airport procedures even faster for our passengers!  We have several ‘off-site’ check-in facilities in Abu Dhabi city including at ADNEC (Expo Check-in) and City Terminal (City Check-in) where you can get your boarding card, chose your seats and drop off your bags from 4-24 hours before your flight.  When you arrive at the airport, just head straight through immigration, and to your gate.  Other self-service check-in kiosks are available at the Park Rotana Hotel and the Crowne Plaza Hotel, Yas Island.  

These are just a few reasons to fly from Abu Dhabi International Airport and our team is continually developing the airport to enhance our service to provide a truly ‘refreshing airport experience’.  Although we have been honoured with a number of Awards in our ambition to be the best, we value your feedback above all.

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